Thank you for visiting our web site to view your City of St. Charles utility bill online.

Online bill payments are now available using

  • checking accounts
  • MasterCard and Visa credit and debit cards

green leafWe also offer a paperless billing solution!

If you have registered for online payments and/or e-mail notifications, please enter your account number and the password you selected. Forgot your password? Call (630) 377-4426 Monday through Friday 8-4:30pm or email utilitybilling@stcharlesil.gov.

If you have NOT registered for online payments and/or e-mail notifications, please enter your account number in the Account # box below and the last 4 digits of the primary billed telephone number as your password in the Password box below:

Account #:
Password:
Remember Account Number:
(If you have not registered, use the last 4 digits of the telephone number)
Forgot your password? Click here.


Secure Website

NEW!
Electric Outage Reporting System

Sign in to your utility account to register your phone number (or up to three phone numbers) for the City's Electric Outage Reporting System.

Report Electric Outages 24/7 to 866-444-0016

LIABILITY STATEMENT
Information available on this system is not guaranteed to be real time.  If you feel the information is not accurate you should contact the Utility Billing office at 630-377-4426. Click here for the full version of our Liability Statement.
SECURITY STATEMENT
This site utilizes industry standard SSL encryption to protect customer data. Click here for the full version of our Security Statement.